Store onboarding, incidents, inventory and VERI*FACTU billing automated with AI. Integration with ERP, POS and marketplaces, plus offline mode in store.
Free trial · No card · Tablet-friendly
Low-code templates ready for chains, franchises and marketplaces.
Signed checklists, staff onboarding and store openings.
AI tickets, routing by type and photos on tablet.
Certified AEAT-compliant issuance and electronic invoicing.
AI OCR, approval and posting to ERP/AEAT.
SAP Retail, Dynamics, Odoo, Shopify, Amazon and POS.
Clocking, shifts and schedules per store and employee.
Four common flows of a chain or franchise, with the starting pain, how it looks with Dokuflex and the modules involved.
A retail network lives or dies by consistency across locations, yet most operational work still happens through WhatsApp groups, Excel checklists and emails that never reach the same place twice. The result is that every store opens differently, incidents fall through the cracks and franchise paperwork expires unnoticed. Dokuflex gives operations a single platform where openings, incidents, documentation and invoicing run as the same governed flows in every store, visible in real time on one dashboard. The store works from a phone or tablet, head office sees the whole estate, and the evidence—who did what, when and with which document—is there the moment an audit or a request arrives.
The pain: opening a location depends on Excel checklists, emails and phone calls. Each store starts differently and no one has the full picture of what's missing before launch.
With Dokuflex: a single flow guides the opening step by step: licenses, fit-out, staff hiring and training, with checklists signed from the tablet. Team onboarding chains into time tracking and schedules from day one.
Modules: low-code BPM · Signature · Time tracking
The pain: incidents arrive via WhatsApp and email, with no priority or clear owner. A refrigeration failure or a POS fault can take days to resolve.
With Dokuflex: the store opens the ticket from the phone with a photo and category, AI routes it to the right team or supplier, and the SLA starts the clock. Operations sees the status of every store in real time on a single dashboard.
Modules: low-code BPM · AI routing · Mobile app
The pain: franchise contracts, insurance, licenses and certificates for each location live scattered and expire without anyone being alerted, creating legal and reputational risk.
With Dokuflex: each franchise has its single document file, contracts are signed with eIDAS electronic signature and document management alerts on renewals and expirations before they lapse.
Modules: Document management · eIDAS signature · low-code BPM
The pain: supplier invoices arrive on paper and PDF at each store; matching them against the order and approving them on time is a bottleneck for the finance team.
With Dokuflex: invoice OCR extracts the data, the flow matches it against the order and routes approval, and customer issuance complies with VERI*FACTU (Spain's 2027 invoicing mandate). Staff expenses are captured with expense receipts via OCR.
Modules: AI/OCR · VERI*FACTU · ERP integrations
Consumer data protection, billing and expense management are resolved inside the flows themselves, with no parallel paperwork or spreadsheets to maintain in each store. Traceability and time stamping accompany every document, so any internal audit or request is answered with the full history in one click.
Customer data hosted in the EU, with encryption, role-based access control and configurable retention, to manage loyalty, warranties and complaints under GDPR.
Invoice issuance compliant with the AEAT's VERI*FACTU system, mandatory in Spain from 2027. Get ahead now; you have the detail on the VERI*FACTU page.
Receipt capture with OCR, image retention and approval traceability. On per diems and tax-exempt expenses, review our guide to tax-exempt per diems in Spain (IRPF 2026).
Contracts, insurance and licenses for each location are held with version control and expiration alerts, to prevent a franchise from operating with an expired document.
Store staff working-time records are kept with traceability and exportable reports, in line with Spain's time-tracking obligation, ready for an inspection.
"We centralized incidents across 400 stores in a single platform and cut average resolution time by 35%."
Store onboarding and audits, incidents and maintenance reports, supplier billing, product listings, returns and communication with franchises.
Yes. Connectors for SAP Retail, Microsoft Dynamics, Odoo and POS systems, plus marketplaces such as Amazon or Shopify.
Yes. Dokuflex issues invoices compliant with VERI*FACTU and electronic invoicing for the AEAT.
Yes. Dokuflex runs on tablet and mobile, with offline mode for stores with limited connectivity.
Yes. Create a free account at dkf.dokuflex.com/register and try the retail templates with no credit card.
Clocking is done from each store's phone or tablet with geolocation, and schedules are managed by location and employee with time tracking. You can get up to speed with the new time-tracking rules in Spain.
Create your account in minutes and try the retail and e-commerce templates. No card, no commitment.