In accordance with Spanish Law 34/2002 on Information Society and E-Commerce Services (LSSI-CE), Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).
Last updated: 20 April 2026 · Version 3.0
In compliance with article 10 of the LSSI-CE, the following identifying information is provided:
| Legal name | Paina Nuevas Tecnologías SL |
|---|---|
| Trade name | Dokuflex |
| Tax ID (CIF/NIF) | B62577200 |
| Registered office | Pau Claris 162, 08037 Barcelona (Spain) |
| Phone | +34 936 64 25 89 |
| hola@dokuflex.com | |
| Legal / GDPR email | legal@dokuflex.com · dpo@dokuflex.com |
| Commercial Registry | Registered in the Barcelona Commercial Registry, Volume X, Folio Y, Sheet B-ZZZZZZ |
| Web domain | www.dokuflex.com |
| Data Protection Officer | dpo@dokuflex.com |
Final registry details will be published once the registration is complete. For any formal notification, please send your communication to the postal address indicated or to the legal email.
This legal notice governs access to, browsing of and use of the website www.dokuflex.com (hereinafter, "the Website"), as well as the liabilities arising from such use.
Access to the Website confers the status of user (hereinafter, the "User") and implies full and unreserved acceptance of all the conditions included in this legal notice. In case of disagreement with any of its terms, the User must refrain from using the Website.
The specific conditions for contracting Dokuflex services (SaaS BPM low-code, electronic signature, document management, etc.) will be governed by the specific contracts, where applicable, signed between Dokuflex and the client, and will prevail over this notice in the event of conflict.
The User agrees to use the Website, its content and services in accordance with the law, this legal notice, good practice and public order. Consequently, the User agrees to refrain from:
To access the free trial and certain services, the User must register by providing truthful, up-to-date and complete information. The User is responsible for safeguarding their credentials and for any activity carried out with them, and must immediately notify Dokuflex of any unauthorized use.
Dokuflex services are aimed exclusively at professionals and persons over 18 years of age. No minors' data is processed on this Website.
All content on the Website, including but not limited to texts, photographs, graphics, images, icons, technology, software, source code, links, audiovisual or audio content, graphic design and source code, is the intellectual property of Paina Nuevas Tecnologías SL or of third parties that have authorized its use, and is protected by Spanish and international legislation.
The distinctive signs (trademarks, trade names) appearing on the Website are the property of Dokuflex or are duly licensed. The unauthorized use of these is expressly prohibited.
Dokuflex authorizes the User to view the Website's content and to make private reproductions for personal use. Any other use (reproduction, distribution, public communication, transformation or extraction) requires the express written authorization of Dokuflex.
If you detect any content that could infringe intellectual or industrial property rights, please report it to legal@dokuflex.com.
Dokuflex deploys all reasonable technical and organizational means to ensure the correct functioning of the Website. However, it does not guarantee:
Consequently, Dokuflex will not be liable, to the maximum extent permitted by law, for any damages of any kind that may arise from:
The above limitations shall not affect the rights of consumers and users where so established by applicable public order legislation.
The Website may contain links to third-party websites. Dokuflex assumes no responsibility for the content, services, products, privacy policies or practices of such sites, as they are not managed by Dokuflex.
The existence of these links does not imply collaboration, sponsorship or endorsement by Dokuflex. If you consider that a link included on the Website may be inappropriate, please notify legal@dokuflex.com.
Likewise, links from other sites to the Website must respect the following conditions: no framing, no false claims of association with Dokuflex, no inclusion of unlawful content, and respect for trademarks and distinctive signs.
The processing of personal data that the User provides through the Website is governed by applicable regulations, in particular the Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
The main aspects of the processing are set out below:
| Controller | Paina Nuevas Tecnologías SL (details in section 1) |
|---|---|
| Purposes | Handling information requests, demo management, free trial registration, sending commercial communications (only with consent), compliance with legal obligations. |
| Legal basis | Consent of the data subject, contract performance, legitimate interest and compliance with legal obligations, as applicable to each type of processing. |
| Recipients | No data is transferred to third parties except where legally required. Processors (EU cloud infrastructure, email marketing providers) are engaged with GDPR guarantees. |
| Retention period | As long as the contractual relationship exists and, after its termination, during the applicable legal limitation periods. |
| International transfers | By default, data is hosted in the European Union. When a provider involves a transfer outside the EEA, Standard Contractual Clauses approved by the European Commission are applied. |
| Data subject rights | Access, rectification, erasure, objection, restriction, portability and the right not to be subject to automated individual decisions. Exercise at dpo@dokuflex.com. |
| Complaints | Before the Spanish Data Protection Agency (AEPD) (www.aepd.es) when the data subject believes their rights have not been properly addressed. |
For more detailed information, see the Privacy Policy.
The Website uses technical cookies essential for its operation and, with the User's prior consent, analytics or personalization cookies. You can consult the details, purposes and expiration in our Cookie Policy, as well as configure or withdraw your consent at any time.
Dokuflex applies technical and organizational measures appropriate to the level of risk, including encryption in transit (TLS 1.3) and at rest, role-based access control, audit logging, encrypted backups and ongoing staff training. The platform is ISO 27001 certified and compliant with Spain's National Security Framework (ENS) Medium level.
If you detect a vulnerability or security incident, please report it responsibly to security@dokuflex.com.
Dokuflex reserves the right to modify, at any time and without prior notice, the presentation, configuration and content of the Website, as well as this legal notice. The modifications will take effect from their publication. Periodic review of this document is recommended.
The date of the last update appears at the beginning of the document.
These conditions are governed by Spanish law. For the resolution of any dispute arising from access to or use of the Website, the parties submit, with express waiver of any other jurisdiction that may correspond to them, to the Courts and Tribunals of the city of Barcelona, unless consumer and user regulations impose a different jurisdiction.
When the User acts as a consumer, the provisions of this section shall be understood without prejudice to the rights recognized by consumer regulations, being able to use the European Commission's Online Dispute Resolution Platform.
For any matter related to this legal notice, you can write to us at legal@dokuflex.com or contact us by post at the address indicated in section 1. We will respond within a maximum of 30 calendar days.